Privacy policy

Valid from: 17.3.2023
Last updated: 17.3.2023

This Privacy Policy describes the policies of Balabini, Ziherlova ulica 43, Ziherlova ulica 43, Slovenia 1000, Slovenia, e-mail:, telephone: (+38640888315) regarding the collection, use and disclosure of your information that we collect when you use our website ( ) (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please do not access or use the Service.

We may change this Privacy Policy at any time without prior notice to you, and we will post the revised Privacy Policy on the Service. The amended Policy will be effective 180 days after the amended Policy is posted on the Service, and your continued access to or use of the Service after that time will constitute your acceptance of the amended Privacy Policy. We therefore recommend that you review this page regularly.

Data we collect:

We will collect and process the following personal data about you:

  1. First and last name
  2. Email
  3. Telehone number
  4. Date of birth
  5. Address
  6. Payment information
How we collect your data:

We collect/receive information about you in the following ways:

  1. When a user completes a registration form or otherwise submits personal data.
  2. When using the website
  3. From public sources
How we use your data:

We will use the information we collect about you for the following purposes:

  1. Marketing/promotion
  2. Creating a user account
  3. Testimonials
  4. Collecting customer feedback
  5. Payment processing
  6. Information about the administration
  7. Managing customer orders
  8. Dispute resolution
  9. Manage your user account

If we wish to use your data for any other purpose, we will ask for your consent and we will only use your data after we have received your consent and then only for the purpose(s) for which you have given your consent, unless we are otherwise required by law.

How we share your data:

We will not disclose your personal data to any third party without your consent, except in limited circumstances as described below:

  1. Google Analytics

We require third parties to use the personal data we provide to them only for the purpose for which it was provided and not to keep it for longer than is necessary to fulfil that purpose.

We may also disclose your personal information for the following purposes: (1) to comply with applicable laws, regulations, court orders, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our business is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your data:

We will retain your personal information for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain some information for longer periods of time, for example for record keeping/reporting purposes in accordance with applicable law or for other legitimate reasons such as to enforce legal rights, prevent fraud, etc. Other anonymous information and aggregate information that does not identify you (directly or indirectly) may be retained indefinitely.

Your rights:

Under applicable law, you may have the right to access and rectify or erase your personal data or to obtain a copy of your personal data, to restrict or object to the active processing of your data, to request that we transfer your personal data to another entity, to withdraw the consent you have given us for the processing of your data, to lodge a complaint with a legal authority and to any other rights that may be relevant under applicable law. To exercise these rights, you can contact us at We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the personal data requested, or withdraw your consent to process it for the purposes requested, you may not be able to access or use the services for which your data was requested.


To find out more about how we use them and your choices regarding these tracking technologies, see cookies.


The security of your information is important to us and we will use reasonable precautions to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to the inherent risks involved, we cannot guarantee complete security and we cannot ensure or warrant the security of the information you provide to us, and you do so at your own risk.


Complaints officer / data protection:

If you have any questions or concerns about the processing of your data provided by us, you can send an e-mail to our Complaints Officer at Balabini, 43 Ziherlova Street, e-mail: We will address your concerns in accordance with applicable law.